Help Center

Find answers to your questions and get the help you need with our comprehensive support resources.

Browse by Category

Find help articles organized by topic

Getting Started

New to Draft Services? Start here

  • How to create your first virtual space account
  • Setting up your domain with our virtual space
  • Understanding our virtual space plans
  • First-time setup guide

Virtual Space Services

Everything about our virtual space solutions

  • Onetime vs Lifetime virtual space explained
  • Uploading files via FTP
  • Managing your control panel
  • Website backup and restore

SSL Certificates

Secure your website with SSL

  • Installing SSL certificates
  • Difference between SSL types (1 Day, 2 Weeks, Lifetime)
  • Troubleshooting SSL issues
  • Renewing your SSL certificate

Billing & Payments

Payment and billing information

  • Payment methods we accept
  • Understanding your invoice
  • Refund policy explained
  • Upgrading or downgrading plans

Technical Support

Technical help and troubleshooting

  • Website not loading - troubleshooting steps
  • Email setup and configuration
  • Database connection issues
  • Performance optimization tips

Account Management

Managing your account and settings

  • Changing your account password
  • Updating billing information
  • Adding additional users
  • Account security best practices

Popular Articles

Most viewed help articles this month

How to migrate your website to Draft Services

Getting Started2.3k views

Setting up email accounts for your domain

Technical Support1.8k views

Understanding the difference between virtual space plans

Virtual Space Services1.5k views

Installing WordPress on your virtual space account

Getting Started1.2k views

SSL certificate installation guide

SSL Certificates980 views

Can't find what you're looking for?

Our support team is here to help you 24/7